Work at home - At Home Cust Service Representative TTEC Employee Review

2.0
Jul 3, 2016
Recommend
CEO approval
Business Outlook

Pros

Working at home, zero commute, no extra work wordrobe

Cons

A lot of sign in's to several programs before you can clock in. Usually takes a half hour. Sometimes it's hard getting a managers help and you can't put the customer on hold

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TTEC Response
9y
I'm sorry if you're having a hard time with the programs, but I can tell you that it's not always like that. Still, thanks for taking the time to leave your comments here!

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5.0
Oct 20, 2025
Recommend
CEO approval
Business Outlook

Pros

Training Plus Opportunities Plus Onboarding Plus

Cons

Training Times Strictly Enforced (Options for Flexibility Needed) Salary Varies

4.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Not a bad job for someone who needs the flexibility of working remotely.

Cons

Representatives were moved around quite a bit between different supervisors, which was both challenging and disappointing at times. It's always nice to be able to build a relationship with a set team/supervisor and be able to stick with that team for awhile.

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