Great Place to Work - TeleTech @ Home Agent TTEC Employee Review

4.0
Nov 28, 2016
Recommend
CEO approval
Business Outlook

Pros

Performance-based positions and are willing to work with you about your schedule. If you will perform they will accommodate.

Cons

Depending on the assignment it can become boring and tedious. Burnout and turnover are high.

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TTEC Response
9y
Thank you for the feedback! We really reward employees who perform well on the job, and we're glad you appreciate that. Turnover rates are pretty high industry-wide but as such, TeleTech is committed to keeping talent and giving them tools to continue to develop right here in the company. Thank you for your advice and we wish you successful years ahead!

Explore other reviews about TTEC

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, training, and equipment provided.

Cons

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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TTEC Response
1w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Schedule flexibility and benefits, great people

Cons

Pay is not competitive. There are no raises outside of promotions. Raises for promotions are very low. Nothing is proactive, it's all reactive

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