Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      TTEC

      Engaged Employer

      TTEC reviews

      Great work from home opportunity - Customer Service Representative TTEC Employee Review

      3.0
      Dec 1, 2016
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Teletech has an in-depth training program. The team leaders are extremely proactive when assisting the employees. As a work from home agent there is zero commute, casual dress code, and the opportunity to work as much as you'd like.

      Cons

      he pay rate is low, I worked two seasons on a campaign at $9.50 an hour. This year I accepted the same position directly through the company I was contracted for and the the pay is $18 an hour.

      avatar
      TTEC Response
      9y
      Thank you for your feedback. We're glad you liked our training program and appreciate the team leads since they are really dedicated to assist you. The pay is something we're continuously working on to be more competitive for you.

      Explore other reviews about TTEC

      5.0
      Jun 11, 2026
      Custiner service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work, easy to work with.

      Cons

      Not much training, only 2 weeks provided and then QAs begin right away.

      avatar
      TTEC Response
      3d
      Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you enjoyed the flexibility of remote work and had a positive experience with your managers. We also appreciate your comments regarding the training experience and onboarding support. Feedback like yours helps us continue evaluating how we prepare and support employees as they transition into their roles. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
      1.0
      Jun 15, 2026
      Customer service advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Friendly coworkers Your work helps the people you talk to

      Cons

      Management only promotes friends Constant layoffs Hours can change at any moment and schedules have a mandatory change after 3 months No path to long term employment given Leadership never on same page Constantly given "black out months" so you can't utilize off time. At worst, had a 5 month "black out" period. Was not given any extra pay to compensate

      See reviews by: Helpful|Rating|Date|All
      Related searches: TTEC jobs | TTEC salaries | TTEC benefits | TTEC interviews
      TTEC reviewsTTEC Customer Service Representative reviewsTTEC review