Teletech was a good place to work because of its strategic location.... - Desktop Support II TTEC Employee Review

3.0
Mar 27, 2012
Recommend
CEO approval
Business Outlook

Pros

Teletech has strategic work locations that are very favorable for job seekers & employees. They have incentive programs for performing agents...that is tax-free (up to certain limit). A good place to start for people who want to join a BPO industry.

Cons

Salary for my job was good. But generally, the salary scheme for most employees was just average not unless you're a top performing agent to get the incentives. Health coverage not good because it's very limited. Lately, there were no company activities for me & for my family to enjoy...

Explore other reviews about TTEC

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, training, and equipment provided.

Cons

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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TTEC Response
1w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

you will always have a job if you come to work and follow their rules

Cons

back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

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