Great company but has to improve on standardization - Anonymous employee TTEC Employee Review

4.0
Apr 25, 2012
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I do recommend with friends and family as it is generally a good place to work at especially for those who are into customer service and the phones

Cons

It can get disorganized at times and it must be due to the organic culture at TeleTech and that is one thing I can identify as a negative

Explore other reviews about TTEC

5.0
Oct 20, 2025
Recommend
CEO approval
Business Outlook

Pros

Training Plus Opportunities Plus Onboarding Plus

Cons

Training Times Strictly Enforced (Options for Flexibility Needed) Salary Varies

4.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Not a bad job for someone who needs the flexibility of working remotely.

Cons

Representatives were moved around quite a bit between different supervisors, which was both challenging and disappointing at times. It's always nice to be able to build a relationship with a set team/supervisor and be able to stick with that team for awhile.

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