The company offers good benefits. - Case Manager TTEC Employee Review

1.0
Jun 28, 2017
Recommend
CEO approval
Business Outlook

Pros

The benefits you get are very good. The company's values are taken seriously and promote a nice and warm environment.

Cons

Salaries have been the same since the company started. Everyone is disposable, talent is not appreciated, you can get fired at anytime.

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TTEC Response
9y
Thank you for your review. We're glad you think that our benefits are good. On the other hand, we strive to leverage employee salary each year. On the contrary, we value our employees very much. TeleTech has been known to retain and promote talent from within, instead of hiring new ones. Nonetheless, we appreciate your feedback and we will continue to do our best to provide excellent work culture to our employees.

Explore other reviews about TTEC

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, training, and equipment provided.

Cons

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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TTEC Response
1w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

you will always have a job if you come to work and follow their rules

Cons

back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

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