Disorganized and holding to broken processes - Trainer TTEC Employee Review

2.0
Jun 21, 2012
Recommend
CEO approval
Business Outlook

Pros

Good compensation Nice people to work with Middle management gets it and tries to help

Cons

Operations is inexperienced and reactionary Processes are used from previous clients instead of made to fit per client basis Long days without a thanks Office politics are high on the list - be careful who you befriend

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5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, training, and equipment provided.

Cons

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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TTEC Response
1w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

you will always have a job if you come to work and follow their rules

Cons

back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

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