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      TTEC

      Engaged Employer

      TTEC reviews

      Team Lead - Service Delivery Team Lead TTEC Employee Review

      4.0
      Aug 31, 2017
      Service delivery team lead
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Pay is above the average for the place I live in. - Work hours flexibility - Continuous education is awesome.

      Cons

      - Cab service at night was pushed to 12 midnight for all G&A. When working late shifts and most here have multiple public transportation segments, you at times might not find public transportation available at the other end of the second segment. Cab services for G&A should be brought back to 11 or 10 pm.

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      5.0
      Oct 20, 2025
      Operations support
      Recommend
      CEO approval
      Business Outlook

      Pros

      Training Plus Opportunities Plus Onboarding Plus

      Cons

      Training Times Strictly Enforced (Options for Flexibility Needed) Salary Varies

      4.0
      Jun 18, 2026
      Health insurance customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Not a bad job for someone who needs the flexibility of working remotely.

      Cons

      Representatives were moved around quite a bit between different supervisors, which was both challenging and disappointing at times. It's always nice to be able to build a relationship with a set team/supervisor and be able to stick with that team for awhile.

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