TeleTech is the best company that I have ever worked with. - Workforce Management Specialist TTEC Employee Review

5.0
Jul 15, 2012
Recommend
CEO approval
Business Outlook

Pros

Salary is correct and on time, team buildings and office parties are fun, opportunities to advance are fast and abundant, the people who work there are great, and they have a retirement plan which are just some of the perks when you work with TeleTech.

Cons

They should have more dayshift-based accounts like Australian accounts. TeleTech Philippines mostly handles graveyard shift accounts based in the US.

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5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, training, and equipment provided.

Cons

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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TTEC Response
1w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Schedule flexibility and benefits, great people

Cons

Pay is not competitive. There are no raises outside of promotions. Raises for promotions are very low. Nothing is proactive, it's all reactive

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