i feel that its nice to work at teletech because i feel lile we are family. - Customer Service Representative TTEC Employee Review

3.0
Aug 5, 2012
Recommend
CEO approval
Business Outlook

Pros

working at teletech is by accident. got no job and i have idea that there was a job fair @glorietta that time they gave away stressed ball so i signed in and luckily got hire.

Cons

loved teletech before because of the facilities like big quiet room, there was even a landline to use for outgoing calls. there was even pc provided for internet if you are on break. before there armd plenty events like rpa and family day.

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5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, training, and equipment provided.

Cons

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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TTEC Response
1w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

you will always have a job if you come to work and follow their rules

Cons

back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

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