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      TTEC

      Engaged Employer

      TTEC reviews

      Customer Service Rep - Anonymous employee TTEC Employee Review

      3.0
      Dec 28, 2017
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      *Good for people new to work from home jobs *Flexible schedules *Friendly team leaders and upper staff

      Cons

      *Very disorganized superiors *Performance reviews are done by foreign staff who will give a bad score due to language barriers *You have to be aggressive in order to get the pay, disputes, and desk support you need, otherwise it'd go unanswered *Very easy to get your pay docked for "unpaid time off", but it takes forever to get it fixed, sometimes too late

      Explore other reviews about TTEC

      5.0
      Jun 21, 2026
      Licensed insurance agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work, training, and equipment provided.

      Cons

      Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

      avatar
      TTEC Response
      1w
      Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
      3.0
      Jun 27, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great lead and co worker are extremely kinda, the work is easy.

      Cons

      The hiring window are unclear. You can go 7-9 months seasonal without know if youre even being considered to be hired. No raises.

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