TeleTech work at home position with Best Buy. - Customer Service Representative TTEC Employee Review

3.0
Jan 11, 2018
Recommend
CEO approval
Business Outlook

Pros

The ability to work flexible hours from your home.

Cons

Insufficient training and poor pay. There is a lot of hard work for poor wages and high stress in the demanding work at home position for Best Buy. Run and save yourself from that program. They will half train you and push you on the phone and leave you to swim for yourself. It is a horrible feeling to have to fend for yourself at your new job. Part time temp position. Right after they hired my group they cut all of our hours. What a waste of time. They always send out e-mails begging for people to take off work.

Explore other reviews about TTEC

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, training, and equipment provided.

Cons

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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TTEC Response
1w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Great lead and co worker are extremely kinda, the work is easy.

Cons

The hiring window are unclear. You can go 7-9 months seasonal without know if youre even being considered to be hired. No raises.

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