@Home agent - @Home Healthcare Agent TTEC Employee Review

3.0
Mar 23, 2018
Recommend
CEO approval
Business Outlook

Pros

The ability to work from home is very awesome. Can wear PJ's, no commute, all the things that are great about working from home.

Cons

Amazingly, you are paid less than your office going counterparts. You provide your own equipment and internet and office space and for the most part your own IT. Training is absolutely atrocious. It's still a call center job and you are very much tied to your desk. You also get less breaks then the brick and mortar employees.

Explore other reviews about TTEC

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, training, and equipment provided.

Cons

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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TTEC Response
1w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

you will always have a job if you come to work and follow their rules

Cons

back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

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