You will be nothing but a number - Hp Tech Support TTEC Employee Review

2.0
Nov 2, 2012
Recommend
CEO approval
Business Outlook

Pros

Decent pay for area. It's not a sales job. I asked three times during the interview. Being able to help the customers resolve issues with their products. They promote from within.

Cons

No raises for anyone in over 4 years. It's a total sales job. Nothing else matters but the sale. Helping the customers resolve issue is selling them something whether they need it or not. They promote only those that are selling, whether they're qualified or not is irrelevant. All things added up to dreaded going in to work, and the best thing that happened was leaving as soon as possible. When I was let go after 4 1/2 years for missing my sales numbers, I said Thank you.

Explore other reviews about TTEC

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, training, and equipment provided.

Cons

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

avatar
TTEC Response
6d
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Great lead and co worker are extremely kinda, the work is easy.

Cons

The hiring window are unclear. You can go 7-9 months seasonal without know if youre even being considered to be hired. No raises.

See reviews by: Helpful|Rating|Date|All