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      TTEC

      Engaged Employer

      TTEC reviews

      Work form home - Customer Service Representative TTEC Employee Review

      1.0
      Nov 24, 2012
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      I get to work form home. Some of the team leads are wonderful

      Cons

      The are always changing your hours. They are always changing you team leads. Don't count on having your off days the way you need them. They change with no notice. You can be moved to take calls even if you do not want to change the type of calls you take. If you like the team you are on don't get comfortable with anyone it will change.

      Explore other reviews about TTEC

      5.0
      Jun 21, 2026
      Licensed insurance agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work, training, and equipment provided.

      Cons

      Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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      TTEC Response
      1w
      Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
      3.0
      Jul 3, 2026
      Inside sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      you will always have a job if you come to work and follow their rules

      Cons

      back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

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