Teletech Cainta is good for Beginners but sucks at stability and growth - Workforce Specialist TTEC Employee Review

1.0
Jan 21, 2013
Recommend
CEO approval
Business Outlook

Pros

Good Training.. Stepping-stone to better opportunities

Cons

No yearly salary increase, What you get at the start is what you will have when you leave. HMO is Co-pay, meaning, you have to pay for check-ups and hospitalizations even though you have medical insurance. No employment security, people come and go almost every day

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5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, training, and equipment provided.

Cons

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

2.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits, great team (if you’re lucky)

Cons

You’ll be lucky if you stay with the team or company you were hired for after 2 years. Will not give you notice if you get laid off. Will use you as the worker to train their AI system for the job. Lack of support from management (again, depends on the team). Will wreck havoc on your mental health.

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