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      TTEC

      Engaged Employer

      TTEC reviews

      @Home customer service representative in Philadelphia, Pa - Customer Service Representative TTEC Employee Review

      1.0
      Feb 18, 2013
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working from Home, short work shifts and great team of co-workers.

      Cons

      The training is inconsistent and does not prepare you for the job. 50% of the time their systems do not work and you are blamed for the problem. They hire too many people for projects and cannot handle the capacity on their servers. Hourly pay is barely above minimum wage.

      Explore other reviews about TTEC

      5.0
      Jun 21, 2026
      Licensed insurance agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work, training, and equipment provided.

      Cons

      Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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      TTEC Response
      1w
      Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
      3.0
      Jul 3, 2026
      Inside sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      you will always have a job if you come to work and follow their rules

      Cons

      back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

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