Best customer service job - Anonymous employee TTEC Employee Review

5.0
Sep 2, 2009
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Teletech has a great philosphy for developing future leaders in the company by providing mentor programs, professional development education, Leadership programs. Teletech does a great job of helping employees manage their work and family responsibilities with a schedule broker. Teletech is overall positive place to work.

Cons

The 1 bad thing about Teletech is sinces it a 3rd party vendor its hard to determine the growth potential of the project your assigned.

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TTEC Response
8y
Thank you for taking the time, we truly appreciate the positive feedback.

Explore other reviews about TTEC

5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company and good hours.

Cons

Back to back calls but is manageable.

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TTEC Response
1mo
Thank you for sharing your feedback and for your time with us as a Customer Service Agent. We’re glad to hear you had a positive experience overall and appreciated the good hours and manageable call flow. We also appreciate your note regarding back-to-back calls, and we recognize the importance of maintaining a sustainable workload. We wish you all the best in your future endeavors and continued success in your career.
4.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Worked at home. All equipment was sent to me. Awesome managers and employees.

Cons

Computer messed up a lot. I had to call IT to fix it a lot. Had to meet your goal every month or you would get wrote up.

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