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      TTEC

      Engaged Employer

      TTEC reviews

      They pay well for you to answer calls from doctor's offices, look up benefits and quote info. Its alot to learn though! - Provider Service Representative TTEC Employee Review

      4.0
      Oct 9, 2019
      Provider service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay is great, paid training, and it's a family like environment.

      Cons

      It's so much to learn in a couple months training time, once you get on the floor you continue to learn. I did not have confidence in my capabilities when we were sent to the floor, untill weeks later. It's not a good feeling to know your not ready to accurately do the job.

      Explore other reviews about TTEC

      5.0
      Jun 21, 2026
      Licensed insurance agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work, training, and equipment provided.

      Cons

      Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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      TTEC Response
      1w
      Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
      3.0
      Jul 3, 2026
      Inside sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      you will always have a job if you come to work and follow their rules

      Cons

      back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

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