Would not recommend - Customer Service Representative TTEC Employee Review

3.0
Dec 11, 2019
Recommend
CEO approval
Business Outlook

Pros

This is a work from home position

Cons

This is a company that values numbers but not their employees. Even though you get paid something, you don't get paid 100% of the time you worked for the company. There was hours missing from my paycheck and when I brought it to their attention they still ignored it. This happened multiple times. You cant complain. I have witness other people complain about their payroll problems and they took them to the breakout room and their never returned back with the group.

Explore other reviews about TTEC

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, training, and equipment provided.

Cons

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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TTEC Response
1w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

you will always have a job if you come to work and follow their rules

Cons

back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

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