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      TTEC

      Engaged Employer

      TTEC reviews

      Location that's a blind eye for corporate. - Deposits TTEC Employee Review

      2.0
      Feb 17, 2020
      Deposits
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great pay compared to blue collar work with little to no experience. One of the few places in the RGV where you DON'T NEED SPANISH to work with inbound customer service calls.

      Cons

      One of the most inconsistent sources on info and knowledge amongst the individuals who were coaches, TL's, or Trainers. Out of all the call centers, this is the only one where questions about policies and procedures were so wildly different from tenured individual to the next. Trainees would suffer because of it. There's been cases where entire training classes would fail and not make it to the production floor.

      avatar
      TTEC Response
      6y
      Thank you for taking the time to give us your feedback. Your insights can make a difference; we invite you to use the following link to provide more detail or to follow-up: www.formeremployee.ttec.com

      Explore other reviews about TTEC

      5.0
      Jun 21, 2026
      Licensed insurance agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work, training, and equipment provided.

      Cons

      Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

      avatar
      TTEC Response
      1w
      Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
      3.0
      Jul 3, 2026
      Inside sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      you will always have a job if you come to work and follow their rules

      Cons

      back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

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