Not sure even if TTEC looks at the reviews and acts on them - Anonymous employee TTEC Employee Review

1.0
May 27, 2020
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I had worked at TTEC for more than a year, there are a couple of good leaders who stand up for you when required and a good culture of people to work with.

Cons

there are so many: 1. Never likes to be asked questions 2. Hire and fire basis 3. No proper reporting to gauge actual metrics 4. Promises but does not deliver 5. Poor pay structure for the work given 6. Some of the upper management people do not know what they are doing

Explore other reviews about TTEC

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, training, and equipment provided.

Cons

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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TTEC Response
1w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Great lead and co worker are extremely kinda, the work is easy.

Cons

The hiring window are unclear. You can go 7-9 months seasonal without know if youre even being considered to be hired. No raises.

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