Just Okay - Healthcare Advocate TTEC Employee Review

3.0
Aug 7, 2020
Recommend
CEO approval
Business Outlook

Pros

Work from home, okay pay, willing to work with you for sick days and voluntary time off.

Cons

Rude coworkers, hard-to-find team leads, and very rude members. Missed out on benefits due to being a "temporary worker" for too long, was told that we couldn't qualify for benefits because we were temps, then when we became permanent we were told that we missed the benefit period. For me, the cons outweighed the pros but if you can handle this stuff, this job might be great for you.

Explore other reviews about TTEC

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, training, and equipment provided.

Cons

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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TTEC Response
1w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

you will always have a job if you come to work and follow their rules

Cons

back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

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