Great company for first job, awful Sr Management - Project Manager TTEC Employee Review

3.0
Jan 6, 2010
Recommend
CEO approval
Business Outlook

Pros

There are actual career opportunities Health plan for managers was best in market You get a "job well done" every once in a while

Cons

The career opportunities are usually delivered to "friends of..." The health plan/ benefit package for any other employee is awful, you need to become a manager to get something decent. The "job well done" is never coming along with a raise or any other incentive.

Explore other reviews about TTEC

5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company and good hours.

Cons

Back to back calls but is manageable.

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TTEC Response
1mo
Thank you for sharing your feedback and for your time with us as a Customer Service Agent. We’re glad to hear you had a positive experience overall and appreciated the good hours and manageable call flow. We also appreciate your note regarding back-to-back calls, and we recognize the importance of maintaining a sustainable workload. We wish you all the best in your future endeavors and continued success in your career.
4.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Worked at home. All equipment was sent to me. Awesome managers and employees.

Cons

Computer messed up a lot. I had to call IT to fix it a lot. Had to meet your goal every month or you would get wrote up.

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