Not a great work environment - Associate TTEC Employee Review

2.0
Sep 29, 2020
Recommend
CEO approval
Business Outlook

Pros

It is nice being able to work from home.

Cons

They expect ALOT of work for a little pay. I did not think it was worth it in the long run. Training is rushed so you are thrown in without all the knowledge you need to succeed. HR was hard to get ahold of when issues arose. Management was spotty, and generally unhelpful. "Figure it out."

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TTEC Response
5y
Thank you for taking the time to give us your feedback. We understand your situation and want to assure you that we are constantly looking for the best ways to train our associates, especially new hires, so that they feel successful in their roles. Please click the following link if you'd like to share your insights: www.formeremployee.ttec.com

Explore other reviews about TTEC

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, training, and equipment provided.

Cons

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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TTEC Response
1w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

you will always have a job if you come to work and follow their rules

Cons

back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

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