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      TTEC

      Engaged Employer

      TTEC reviews

      A Real Work From Home Job - Customer Service Representative TTEC Employee Review

      4.0
      Jan 28, 2010
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The best reason to work at TeleTech is the ability to work from home. TeleTech offers ongoing training and they have shifts available to fit just about anyone's schedule. When it is busy, like during the Christmas rush, the hours available to work are almost unlimited.

      Cons

      The major downside to TeleTech is that when it is not busy, they give mandatory time off without pay. This means when it is slow, you don't get any hours. As a seasonal employee, you do not get any benefits or paid time off so if you need to take a day off, you have to make arrangements to switch with someone or get someone to cover for you.

      avatar
      TTEC Response
      8y
      Thank you for taking the time, we truly appreciate the positive feedback.

      Explore other reviews about TTEC

      5.0
      Jun 21, 2026
      Licensed insurance agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work, training, and equipment provided.

      Cons

      Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

      avatar
      TTEC Response
      1w
      Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
      3.0
      Jul 3, 2026
      Inside sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      you will always have a job if you come to work and follow their rules

      Cons

      back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

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