Aggressive Outbound Sales - Small Business Advisor TTEC Employee Review

2.0
Apr 13, 2014
Recommend
CEO approval
Business Outlook

Pros

Set Schedule. Potential for commission. Good starter job if you plan on staying in outbound sales or collections.

Cons

High turnover. Constantly moving desks and computers. High expectations for commission. Although you work with existing customers, 9/10 times they aren't expecting your call and don't want to talk to you. (Essentially cold calling) Training doesn't prepare you for the aggressive sales floor.

Explore other reviews about TTEC

5.0
Oct 20, 2025
Recommend
CEO approval
Business Outlook

Pros

Training Plus Opportunities Plus Onboarding Plus

Cons

Training Times Strictly Enforced (Options for Flexibility Needed) Salary Varies

4.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Not a bad job for someone who needs the flexibility of working remotely.

Cons

Representatives were moved around quite a bit between different supervisors, which was both challenging and disappointing at times. It's always nice to be able to build a relationship with a set team/supervisor and be able to stick with that team for awhile.

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