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      TTEC

      Engaged Employer

      TTEC reviews

      Wearing the colours? - Customer Service Representative TTEC Employee Review

      3.0
      Jun 1, 2021
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Ttec has good salary, options on scheduling work hours and a good team to work with.

      Cons

      Ttec takes before the revenue than the employee what causes many times that you defend the campaign on which you work but not the company you work for having administrative fails as not providing payrol receipts or even a copy of your contract. Also some of the personnel that grows does it before time due to the interest on improving the revenue of the company affecting a good part of the team’s work.

      avatar
      TTEC Response
      4y
      We appreciate your candor. Please provide us with more details at formeremployee.ttec.com to allow us to address your concern.

      Explore other reviews about TTEC

      5.0
      Jun 21, 2026
      Licensed insurance agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work, training, and equipment provided.

      Cons

      Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

      avatar
      TTEC Response
      1w
      Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
      3.0
      Jul 3, 2026
      Inside sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      you will always have a job if you come to work and follow their rules

      Cons

      back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

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