Beyond My Expectations - Manager TTEC Employee Review

4.0
Oct 18, 2014
Recommend
CEO approval
Business Outlook

Pros

Office near my home Provided Career Growth Work Life Balance Provided good bonuses and benefits Complete confidence shown in my work and management style for my team

Cons

In my 1st 2 years, did not care about my growth (change of upper management in department paved the way for growth) Operations side, some clients/accounts do not care about people we hire (work schedules were erratic and made employees to have forced PTO without pay)

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TTEC Response
11y
Hi there! Thanks for your review, we value your input and we'll see what we can do regarding your concern :)

Explore other reviews about TTEC

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, training, and equipment provided.

Cons

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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TTEC Response
1w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Great lead and co worker are extremely kinda, the work is easy.

Cons

The hiring window are unclear. You can go 7-9 months seasonal without know if youre even being considered to be hired. No raises.

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TTEC Response
9h
Thank you for sharing your feedback and for being part of TTEC. We’re glad to hear you’ve had a positive experience with your team and found your coworkers and lead supportive. We also appreciate your comments regarding communication around the hiring process, career progression, and recognition. Feedback like yours helps us identify opportunities to improve the employee experience and better support our teams. Thank you again for taking the time to share your perspective, and we wish you continued success in your role.
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