It is a constant learning pace here and never a dull moment - Customer Advocate TTEC Employee Review

5.0
Oct 21, 2014
Recommend
CEO approval
Business Outlook

Pros

I like the fact that you get always up to date information about policies and changes with them, you have search tools that is needed to do your job and answer questions, you have great support from team members, with the continous learning about health insurance to better yourself and others you come in contact with

Cons

INFORMATION OVERLOAD AND NOT HAVING ENOUGH TIME TO PROCESS IT ALL

Explore other reviews about TTEC

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, training, and equipment provided.

Cons

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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TTEC Response
6d
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Great lead and co worker are extremely kinda, the work is easy.

Cons

The hiring window are unclear. You can go 7-9 months seasonal without know if youre even being considered to be hired. No raises.

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