Not worth it.. - TeleTech @ Home Agent TTEC Employee Review

2.0
Nov 4, 2014
Recommend
CEO approval
Business Outlook

Pros

I don't really have any pros. I guess I can say that they offer a legit work from home program. They hire anyone who is at least adequate with a computer.

Cons

They hire you through an online mass conference. They tell you that you have 24 hours to do this and 48 hours to do that after you get this and this email. You have a complication then you're screwed. You have to email like 6 different people so you can fix one problem. Yeah it's good if your in a tight situation and need the money but to me it's not worth it.

Explore other reviews about TTEC

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, training, and equipment provided.

Cons

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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TTEC Response
1w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

you will always have a job if you come to work and follow their rules

Cons

back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

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