Dont waste your time with this place - Customer Service Representative TTEC Employee Review

1.0
Mar 30, 2022
Recommend
CEO approval
Business Outlook

Pros

Work from home , fast and easy hiring process

Cons

Its complete chaos , its as if the campaign managers dont want you to work there, my equipment was initially sent to the wrong address. i was repeatedly sent broken equipment , IT wouldnt bother reading the troubleshooting notes and sent me equipment that had nothing to do with my issue. i was nt sent zoom invites to training days and when i sent messages asking what was going on with training i got no response. First they told me my internet connection was sufficient and then said i would have to change provider and needed 100 mb up and down speeds ( who the heck needs that much) i was really motivated to work there its a shame it was so bad i quit before training even ended.

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TTEC Response
4y
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Explore other reviews about TTEC

5.0
Oct 20, 2025
Recommend
CEO approval
Business Outlook

Pros

Training Plus Opportunities Plus Onboarding Plus

Cons

Training Times Strictly Enforced (Options for Flexibility Needed) Salary Varies

4.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Not a bad job for someone who needs the flexibility of working remotely.

Cons

Representatives were moved around quite a bit between different supervisors, which was both challenging and disappointing at times. It's always nice to be able to build a relationship with a set team/supervisor and be able to stick with that team for awhile.

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