Surprisingly disorganized - Anonymous employee TTEC Employee Review

3.0
Jun 9, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

can't think of any positive aspects specific to TTec vs any other company I've ever worked for.

Cons

Lots of indoctrination attempts. Unnecessarily onerous employee monitoring and communication micromanagement practices that appear to be designed to demotivate employees from spending any amount of time doing anything but trying to churn out tickets.

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TTEC Response
4y
Your concerns are important to us. Thank you for taking the time to share it with us.

Explore other reviews about TTEC

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, training, and equipment provided.

Cons

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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TTEC Response
1w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Schedule flexibility and benefits, great people

Cons

Pay is not competitive. There are no raises outside of promotions. Raises for promotions are very low. Nothing is proactive, it's all reactive

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