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      TTEC

      Engaged Employer

      TTEC reviews

      Try Not to Run Screaming from the Building - Senior IT Specialist TTEC Employee Review

      1.0
      Jun 24, 2022
      Senior it specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's not just a job, but a paycheck.

      Cons

      There's no reason why this company should have more than 3 stars. CEO is media savvy and has employees pump up rating on social media. Read TTEC core values, that's pretty much the spring board of the media propaganda. Truly a brutal environment. Absolutely no employee continuity. Merit raises are virtually non-existent. Bonuses are a joke. The harder you work the more the company expects. No real training, learn by doing or from you mistakes.

      avatar
      TTEC Response
      3y
      We appreciate your candor. Please provide us with more details at formeremployee.ttec.com to allow us to address your concern.

      Explore other reviews about TTEC

      5.0
      Jun 11, 2026
      Custiner service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work, easy to work with.

      Cons

      Not much training, only 2 weeks provided and then QAs begin right away.

      avatar
      TTEC Response
      5d
      Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you enjoyed the flexibility of remote work and had a positive experience with your managers. We also appreciate your comments regarding the training experience and onboarding support. Feedback like yours helps us continue evaluating how we prepare and support employees as they transition into their roles. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
      4.0
      Jun 18, 2026
      Health insurance customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Not a bad job for someone who needs the flexibility of working remotely.

      Cons

      Representatives were moved around quite a bit between different supervisors, which was both challenging and disappointing at times. It's always nice to be able to build a relationship with a set team/supervisor and be able to stick with that team for awhile.

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