Terrible Company. Currently being sued. - Anonymous employee TTEC Employee Review

1.0
May 26, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You can ignore the three weeks of training because all they will do is go off on personal tangents in between taking a full hour to personally check everyone has the right screen up.

Cons

They will say you have 30 hours to start. You have actually have 8. They are currently being tried in a class action lawsuit for not paying people. Their programs and servers do not work. Ever.

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5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, training, and equipment provided.

Cons

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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TTEC Response
1w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

you will always have a job if you come to work and follow their rules

Cons

back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

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