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      TTEC

      Engaged Employer

      TTEC reviews

      Ambiente ameno para trabajar - Bilingual Customer Care Representative TTEC Employee Review

      4.0
      Aug 17, 2022
      Bilingual customer care representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Buen dialogo con supervisores y evaluadores de calidad. Las compensaciones por llegar a las metricas mejoran mucho el sueldo basico y siempre hay apoyo por parte de los trinees para mejorar la performance. Se gana mucha experiencia en atencion al cliente, manejo de cuentas corporativas, resolucion de problemas

      Cons

      Las métricas cambian casi trimestralmente. Se hace difícil mantener el balance de cantidad de llamadas vs calidad de atención.

      Explore other reviews about TTEC

      5.0
      Jun 21, 2026
      Licensed insurance agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work, training, and equipment provided.

      Cons

      Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

      avatar
      TTEC Response
      1w
      Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
      3.0
      Jul 3, 2026
      Inside sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      you will always have a job if you come to work and follow their rules

      Cons

      back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

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