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      TTEC

      Engaged Employer

      TTEC reviews

      Could be worse, could be MUCH better - Chat Customer Service Representative TTEC Employee Review

      3.0
      Sep 13, 2022
      Chat customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Full-Time hours, benefits, vacation pay, campaign I did was fun and interesting and lots of supportive team leads and co-workers

      Cons

      long training, hours, didn't get paid on time, when you apply you don't know which campaign you will be hired for and then you can't apply to another campaign for six months - my position was temporary

      avatar
      TTEC Response
      3y
      Your experience is important to us. Thank you for taking the time to let us know.

      Explore other reviews about TTEC

      5.0
      Jun 21, 2026
      Licensed insurance agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work, training, and equipment provided.

      Cons

      Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

      avatar
      TTEC Response
      6d
      Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
      3.0
      Jun 27, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great lead and co worker are extremely kinda, the work is easy.

      Cons

      The hiring window are unclear. You can go 7-9 months seasonal without know if youre even being considered to be hired. No raises.

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