This company is a joke - Customer Service Representative TTEC Employee Review

1.0
Oct 6, 2022
Recommend
CEO approval
Business Outlook

Pros

The company assisted me on relocating from Bucharest to Athens, the hiring process was very easy.

Cons

The management is very bad, you're not allowed to do anything in working hours, I was asked why I sat up to rest my eyes for a moment. If there is no work to do, they treat this issue as your problem. Finally they fired me and many other people because the work volume was low and they had a lot of people hired. I was relocated from my country just to be fired after 3 months as it was my fault that their work volume was low for that period of the year. Their computers don't even have licensed windows and they suggest you to enter Office from the browser as they don't pay for an office subscription for their employees. Their computers are also really slow and you can't do your job properly on them.

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TTEC Response
3y
We appreciate your candor. Please provide us with more details at formeremployee.ttec.com to allow us to address your concern.

Explore other reviews about TTEC

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, training, and equipment provided.

Cons

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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TTEC Response
1w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

you will always have a job if you come to work and follow their rules

Cons

back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

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