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      TTEC

      Engaged Employer

      TTEC reviews

      Awesome as a Home Office job - Customer Service Agent TTEC Employee Review

      5.0
      Feb 21, 2023
      Customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Home office positions are good with good salaries and schedule options. You just have to adjust to your metrics and you'll be able to get a bonus which is something quite easy to do. Payments are always on time and you get the chance to work extended shifts.

      Cons

      It sucks that one of the US managers mentioned that we should go back to site since we're pretty much replaceable and if there is people that don't want to work on site it's fine because somebody else will want to. Also, they give higher salaries to newcomers without giving a raise to old agents.

      avatar
      TTEC Response
      3y
      Gracias por tomarse el tiempo para darnos su opinión. Si desea compartir más sobre su experiencia, visite www.ttecwehearyou.com

      Explore other reviews about TTEC

      5.0
      Jun 21, 2026
      Licensed insurance agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work, training, and equipment provided.

      Cons

      Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

      avatar
      TTEC Response
      1w
      Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
      3.0
      Jul 3, 2026
      Inside sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      you will always have a job if you come to work and follow their rules

      Cons

      back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

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