A place with limited growth and over the top expectations - Technical Support Representative TTEC Employee Review

2.0
Dec 20, 2010
Recommend
CEO approval
Business Outlook

Pros

The good thing about working for TeleTech is getting to know some great people as fellow agents. Most Agents are very friendly and easy to get along with.

Cons

The expectations of the project I supported became exponentally higher the entire time I worked there. There was no pattern of raising expectations. I was let go for not meeting the new higher metrics in three months even though I improved each month on my way to meet the new lofty goals.

Explore other reviews about TTEC

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, training, and equipment provided.

Cons

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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TTEC Response
1w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

you will always have a job if you come to work and follow their rules

Cons

back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

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