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      TTEC

      Engaged Employer

      TTEC reviews

      Very unappreciative - Claims Specialist TTEC Employee Review

      1.0
      Apr 18, 2023
      Claims specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Experience and skills while working for the company that contracted Ttec.

      Cons

      Management is only trained for their job and not how to work with employees. When I filed a complaint the bullying started, I filed another complaint and all my work was being pick through. Even after coming into the program before most of the management and having show them how work was completed in my department. After a tragic event happened and I asked my team leader to help me, he did not and when I came back a week later I was fired because they said no one else should have to do my job. What needed to be done I didn’t have access to complete anyway.

      Explore other reviews about TTEC

      5.0
      Jul 6, 2026
      Insurance agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work Some insurance benefits Reasonable Pay

      Cons

      - Lack of transparency in regards to pay, benefits, drug tests, etc... - Extremely high pressure work environment - Extensive micromanagement - Poor relationship with clients leading to poor communication between leadership and agents on the production floor - Questionable Treatment of new agents - Very little flexibility in regards to time off, VTO, and PTO - Leadership extremely limited in ability to affect change and improve conditions (Corrective Actions borderline unavoidable if one has health issues) - Tenure takes precedent over performance leading to ethically questionable leadership and poor communication

      3.0
      Jul 3, 2026
      Inside sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      you will always have a job if you come to work and follow their rules

      Cons

      back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

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