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      TTEC

      Engaged Employer

      TTEC reviews

      Former CSR 1 - Customer Service Representative (CSR) TTEC Employee Review

      2.0
      Jun 15, 2023
      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good first job, easy to get in Some employee engagement events are fun

      Cons

      Your sales are paid between 15-30 days after they´ve been audited it´s hard to get a better position and it´s not based on skill but rather who you know half the staff are junkies you cannot do overtime, they send you home to avoid paying double you cannot take holidays off they just pay you according to law but it´s not your choice

      avatar
      TTEC Response
      2y
      Thank you for your honesty! We always welcome suggestions that can help us become better as a company.

      Explore other reviews about TTEC

      5.0
      Jun 21, 2026
      Licensed insurance agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work, training, and equipment provided.

      Cons

      Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

      avatar
      TTEC Response
      1w
      Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
      3.0
      Jul 2, 2026
      Team lead
      Recommend
      CEO approval
      Business Outlook

      Pros

      Schedule flexibility and benefits, great people

      Cons

      Pay is not competitive. There are no raises outside of promotions. Raises for promotions are very low. Nothing is proactive, it's all reactive

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