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      TTEC

      Engaged Employer

      TTEC reviews

      Customer Service Rep - CSR TTEC Employee Review

      5.0
      Jul 14, 2023
      Csr
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work from home, some cases can be mobile. Work/life balance is good as long as your family understands that you are at work when you're on the clock. Gas & wardrobe expenses are out the door. PC's are usually provided. Room for advancement.

      Cons

      Communication with HR & Payroll is lacking if you are not in management and even then, it can take too long because many things are handled by email instead of a phone.

      Explore other reviews about TTEC

      5.0
      Jun 21, 2026
      Licensed insurance agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work, training, and equipment provided.

      Cons

      Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

      avatar
      TTEC Response
      1w
      Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
      3.0
      Jul 2, 2026
      Team lead
      Recommend
      CEO approval
      Business Outlook

      Pros

      Schedule flexibility and benefits, great people

      Cons

      Pay is not competitive. There are no raises outside of promotions. Raises for promotions are very low. Nothing is proactive, it's all reactive

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