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      TTEC

      Engaged Employer

      TTEC reviews

      Working together better. - Team Leader TTEC Employee Review

      3.0
      Sep 8, 2015
      Team leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      I was able to travel outside of the United States to meet new and exciting people.

      Cons

      I was a Team Lead and while I was there I was literally told that our field was "a numbers game." While it was calloused it was also a reflection of the upper management's attitude. Retention was low and often the blame was directed towards the client.

      avatar
      TTEC Response
      10y
      Hello, thanks for the review. We'll include your comments in our monthly meeting to see how else we can improve.

      Explore other reviews about TTEC

      5.0
      Jun 21, 2026
      Licensed insurance agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work, training, and equipment provided.

      Cons

      Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

      avatar
      TTEC Response
      1w
      Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
      3.0
      Jul 3, 2026
      Inside sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      you will always have a job if you come to work and follow their rules

      Cons

      back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

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