Going Downhill - Anonymous employee TTEC Employee Review

3.0
Oct 16, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lots of very smart people, lots of challenging projects. You will learn a lot. If you like travel, you can really rack up points/miles.

Cons

Corportatizing by TeleTech is overwriting the eLoyalty culture. Quickly loosing the eLoyalty identity and part of the TeleTech family and imposition policies that do not reflect the needs of individuals who travel weekly.

Explore other reviews about TTEC

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, training, and equipment provided.

Cons

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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TTEC Response
2w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

you will always have a job if you come to work and follow their rules

Cons

back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

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