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      TTEC

      Engaged Employer

      TTEC reviews

      Join if you want to ruin your career and health - Customer Service Representative TTEC Employee Review

      1.0
      Feb 21, 2024
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nothing to add in this field, it's just that it provides WFH opportunity

      Cons

      1. You will be asked to compensate for flaws in the system that they sent. 2. They will ask you to sacrifice your lunch break to do production 3. Managers are cunning and know how to get their job done. You will receive no assistance from them. 4. No growth. IJPs are rolled out once in a blue moon. 5. Those get appraisals who butter their managers. Deserving employees have to chance to get to a higher level. 6. No leaves. Leaves are not given even if suffer from severe illness.

      avatar
      TTEC Response
      2y
      Thank you for taking the time to leave a review. Your observations and questions help us better understand how we can improve as a company.

      Explore other reviews about TTEC

      5.0
      Jun 21, 2026
      Licensed insurance agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work, training, and equipment provided.

      Cons

      Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

      avatar
      TTEC Response
      1w
      Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
      3.0
      Jul 3, 2026
      Inside sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      you will always have a job if you come to work and follow their rules

      Cons

      back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

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