Good stepping stone to somewhere else - Anonymous employee TTEC Employee Review

3.0
Mar 30, 2011
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This job gives you the opportunity to work on Customer Service skills that will be asked of you by many other jobs.

Cons

Not a lot of communications between employers and employees. Dress-down days and other events aren't huge deals, but they can leave you feeling left out if you just so happen to miss an announcement on your day off.

Explore other reviews about TTEC

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, training, and equipment provided.

Cons

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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TTEC Response
1w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

you will always have a job if you come to work and follow their rules

Cons

back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

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