Not for professionals - Anonymous employee TTEC Employee Review

2.0
Nov 29, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

* If your not part of Marketing or Sales - you will be underpaid and underappreciated

Cons

* Bonuses are tied to the parent company which you have no affect on. As a result you will not be compensated for "your" work. * More and more is being directed by corporate (TeleTech) and they only know one way to do things. If it doesn't make sense for your business, too bad. * Sales and Marketing run the show here, nothing else matters.

Explore other reviews about TTEC

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, training, and equipment provided.

Cons

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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TTEC Response
1w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

you will always have a job if you come to work and follow their rules

Cons

back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

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