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      TTEC

      Engaged Employer

      TTEC reviews

      Decent money, but not for everyone. - Virtual Customer Service Representative TTEC Employee Review

      3.0
      Dec 27, 2015
      Virtual customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Easy to get hired, Air Conditioned Builiding. Paid Training.

      Cons

      Metrics were analyzed too closely. Very money driven company and client

      avatar
      TTEC Response
      10y
      Thank you for your feedback. Some of the accounts have different needs although I want to let you know we're evaluating our process to ensure it's fair for both the employee and the client.

      Explore other reviews about TTEC

      5.0
      Jun 21, 2026
      Licensed insurance agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work, training, and equipment provided.

      Cons

      Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

      avatar
      TTEC Response
      1w
      Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
      3.0
      Jun 27, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great lead and co worker are extremely kinda, the work is easy.

      Cons

      The hiring window are unclear. You can go 7-9 months seasonal without know if youre even being considered to be hired. No raises.

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