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      TTEC

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      TTEC reviews

      Wild ride, with some resume enhancing potential - Senior Consultant TTEC Employee Review

      3.0
      Oct 10, 2008
      Senior consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      At eloyalty, you'll get thrown into any number of challenges as they are terrific at over promising to their clients, and you'll be responsible for delivering. This can prove to be a great challenge, and sometimes leads to great disappointments for their customers. You will have the potential to learn a lot of different technologies and their solutions, fast.

      Cons

      Small firm, always losing money= no potential growth. In the field, you can make plenty of contacts, in the Austin office, it's more about who your friends are. The senior management is horrible, but they keep getting money like crazy, so feel free to buy your mcmansion and your BMW, you will be encouraged to do so.

      Explore other reviews about TTEC

      5.0
      Apr 30, 2026
      Customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company and good hours.

      Cons

      Back to back calls but is manageable.

      avatar
      TTEC Response
      1mo
      Thank you for sharing your feedback and for your time with us as a Customer Service Agent. We’re glad to hear you had a positive experience overall and appreciated the good hours and manageable call flow. We also appreciate your note regarding back-to-back calls, and we recognize the importance of maintaining a sustainable workload. We wish you all the best in your future endeavors and continued success in your career.
      4.0
      Jun 4, 2026
      Customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Worked at home. All equipment was sent to me. Awesome managers and employees.

      Cons

      Computer messed up a lot. I had to call IT to fix it a lot. Had to meet your goal every month or you would get wrote up.

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